Author: BrightRock

Discover essential insights on how South African life insurance policies operate when you travel or live abroad, including coverage details, claims processes, and tips to ensure your family’s financial security. Why overseas claims can take longer If a claim is submitted from another country, your insurer may need to confirm details with overseas hospitals, authorities,…

Life insurance seems simple enough … until you need to make real decisions about your risks, health, and financial future. With rising costs, growing health risks, and widespread financial stress, knowing what you’re covered for (and what you’re not) matters more than ever. Recent findings from the Association for Savings and Investment South Africa (ASISA)…

Most established businesses in South Africa do not neglect insurance. They insure assets, renew policies and often benchmark premiums. That’s a strong start. The opportunity in 2026 is to go one step further: Ensure your cover protects the business’s long-term value, not just what’s easy to measure on a balance sheet. As SME South Africa notes, the…

Climate change is increasingly shaping mortality, morbidity and long-term risk dynamics, making it a material consideration for life insurers, regulators and advisers alike. FAnews spoke to Izak van der Westhuizen, Chief Financial Officer at BrightRock, about how climate-related health risks are beginning to influence life insurance underwriting, pricing, and portfolio management. Emerging underwriting considerations “Insurers…

As BrightRock celebrates its 15th anniversary, co-founder Sean Hanlon looks back on a life-changing journey.

For South Africa’s small and medium enterprises (SMEs), sustainable growth depends on more than sales and cash flow. Strategic risk management – especially business insurance – is often overlooked, yet it’s one of the most powerful tools for protecting a growing company. According to the FinScope MSME Survey, only 18% of SMEs have any form of business insurance.…

Most consumers only think about inflation when they feel it at the till or when checking their investment returns. Very few consider how inflation quietly erodes the value of their risk cover. That’s where you, as their financial adviser, play a critical role. Your clients rely on you to ensure their life cover keeps pace…

Customer complaints may never be the most glamorous part of financial services, but they are one of the most valuable. When handled well, they become a real‑time feedback loop that strengthens products, improves processes, and deepens trust. And in a rapidly evolving financial landscape, where expectations are rising and digital communication is instant, institutions have…